Terms & Conditions

Welcome to chiclisse.

These Terms and Conditions ("Terms") govern your access to and use of our website (the "Site") and related services (the "Services"), operated by chiclisse ("we", "us", "our").

By accessing or using the Site or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years of age to access the Site, create an account, or place an order. Our Services are not intended for individuals under the age of 18.

2. Use of the Site

We grant you a limited, non-exclusive, non-transferable licence to access and use the Site for personal, non-commercial purposes only.

You agree not to:

• Use the Site for any unlawful, fraudulent, or abusive activities
• Attempt to gain unauthorised access to any systems, data, or networks
• Upload or distribute viruses, malicious code, or harmful content
• Misrepresent your identity or collect information from others without consent

We reserve the right to restrict, suspend, or terminate access to the Site at our sole discretion.

3. Account Responsibilities

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or contain false or misleading information.

4. Product Information

We strive to ensure that all product descriptions, images, and pricing are accurate. However, minor variations may occur, including differences in colour or appearance due to screen settings or display conditions.

5. Pricing & Payment

• All prices displayed on the Site exclude shipping fees, taxes, and customs duties unless stated otherwise.
• We accept payments via Visa, Mastercard, American Express, and PayPal.
• All payments are securely processed through authorised third-party payment providers. We do not store or have access to full payment card details.
• Refunds will not be issued for losses resulting from currency exchange rate fluctuations.
• Discounts, promotions, or coupon codes are subject to separate terms and may not be redeemed for cash.

6. Orders & Delivery

• By placing an order, you submit an offer to purchase. An order is considered accepted once we send an order confirmation email.
• Risk of loss and title transfer to you once the order is handed over to the shipping carrier.
• Any claims for lost or damaged items must be submitted to [email protected] within 14 days of delivery.

7. Returns & Refunds

All returns and refunds are subject to our Returns Policy, which forms an integral part of these Terms.

8. Intellectual Property

All content on the Site, including but not limited to text, images, graphics, designs, trademarks, and logos, is owned by or licensed to chiclisse and may not be used, reproduced, or distributed without prior written permission.

9. User Content

By submitting reviews or other content, you grant us a worldwide, royalty-free, non-exclusive licence to use, display, and distribute such content.

You are responsible for ensuring that your content complies with applicable laws and does not infringe third-party rights.

10. Privacy

Your use of the Site is governed by our Privacy Policy, which explains how personal information is collected and processed.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites.

12. Electronic Communications

By using our Services, you consent to receive transactional and service-related communications from us electronically.

13. Disclaimers & Limitation of Liability

All products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, chiclisse shall not be liable for any indirect, incidental, or consequential damages.

14. Miscellaneous

15. Governing Law

This section and all related disclaimers shall be interpreted and enforced in accordance with the laws of the United Kindom, as applicable, together with all other relevant local laws. This includes, without limitation, the laws of our registered business jurisdictions, the jurisdictions in which our business activities are conducted, and any legal, regulatory, or compliance obligations arising from the jurisdictions of our partners, acquirers, or third-party service providers.